Our Practice

Background

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Background

Dr. Brian James, a born and bred Queenslander, commenced specialist practice restricted to Periodontics and implant dentistry in Townsville in 1996, with a team of one dental assistant and a part-time receptionist.  He travelled to branch practices in Mackay and later Cairns for many years.  As his practice grew, and expanded, he took on more staff and a Dental Hygienist.

In 2005, the practice grew to the point where it needed additional room, and considerable difficulty was encountered finding suitable space in Townsville.  Around this time, the permanently based Periodontist in Cairns retired, and following consultation with his family, the decision was made to move north.

From humble beginnings, the Cairns Practice has flourished, and now occupies purpose-constructed rooms and has three surgeries.  In  2014, an additional facet of dental care provided was added with the commencement of an Endodontic wing of the practice.  This initially was with a visiting clinician from Melbourne, and later with an in house Dentist in Practice Restricted to Endodontics.

As our Practice has grown, so has our staff with Dr Behrooz Eftekhar and 2 Dental Hygienists now making up a valued part of our clinical team.  The overall goal of a peaceful, harmonious environment, where patients and staff alike will feel cared for and secure has been achieved.


Practice Fees

Cairns Periodontics employs a “no surprise” policy when it comes to fees for professional services.  Patients are advised beforehand what consultation fees will be, and following treatment plan, details of costs, item numbers and appointments are provided.

The fees charged are based upon complexity, time and components utilised and are consistent with fees charged in other centres around Australia.  The practice employs state of the art equipment, and whilst our fees are not the lowest in Australia, they are lower than most capital cities.  We believe our patients feel they get excellent value for money.


Payment Options

Payment for professional services may be made by way of cash, cheque, credit card (MasterCard, Visa) or EFTPOS.  Please note American Express is NOT accepted.  Payment is made on the day of appointment, or in advance of the appointment.  HICAPS is available to claim your private health Insurance on the day of treatment.


A Comment About Private Dental Insurance

Cairns Periodontics has no relationships with Private Dental Insurance companies.  For the period of operation of his specialist practice, Dr. James has observed that rebates for periodontal procedures, which were initially very low as compared to other dental procedures, have failed to keep pace with inflation and increases in cost of practice operation.  Unfortunately, patients are generally disappointed in the total amount of Treatment costs rebated by dental insurance companies but unfortunately this is out of the hands of the staff at Cairns Periodontics.  We will make every effort to assist patients in interactions with their funds, but ultimately, the relationship is between the patient and their fund, and not between Cairns Periodontics and the fund.  Claims may be made at Reception via HICAPS, but rebates provided are determined by individual funds, and are not in the control of our practice.